Return & Exchange Policy

Every piece is lovingly handmade to order, one at a time. Because of this, we are unable to accept returns or exchanges once an order has been placed.

We check each item carefully before it's packed and sent, so it reaches you just as it should. If you have any questions about a piece before ordering — sizing, colours or customisation — please reach out and we'll be glad to help you choose.

For anything that happens during delivery, please see our Shipping Policy.

Questions? Email hello@arwaknots.com or message us on @arwa_knots.